Privacy Policy

Version 1
Last updated: 13 October 2020

1. This Privacy Policy

1.1. Please read our privacy policy carefully in order to understand how we process your personal data and to learn your rights in relation to processing personal data.

1.2. If you have any queries related to this Privacy Policy, please do not hesitate to contact us on the following e-mail address: info@mlenergy.eu and one of our team members will answer your questions. Additional details of the Company and the Company’s Data Protection Officer are provided further below.

1.3. We are committed to the six basic principles of data protection, namely:

1. Lawfulness, fairness and transparency: to process personal data lawfully, fairly and in a transparent manner;
2. Purpose Limitation: to process personal data for specified, explicit and legitimate and compatible purposes;
3. Data Minimisation: to process personal data only as is adequate, relevant and limited to what is necessary in relation to the purposes;
4. Accuracy; to process personal data which is accurate and up to date
5. Storage Limitation: to process personal data for no longer than is necessary for the purposes for which it was processed;
6. Integrity and Confidentiality: to process personal data in a manner that ensures appropriate security of the personal data;

2. Who We Are

2.1. M.L. Energy (Malta) Limited (the “Company” or “M.L Energy”) gathers and processes your personal information in accordance with this Privacy Policy and in compliance with the relevant data protection regulations and laws, namely Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (the “General Data Protection Regulation” or “GDPR”) and the Data Protection Act, Chapter 586 of the Laws of Malta.

2.2. This Privacy Policy provides you with the necessary information regarding your rights and our obligations, and explains how, why, and when we process your personal data.

2.3. For the purposes of personal data gathered and processed, M.L Energy is the “Controller” and you are the “Data Subject”. M.L Energy does not use the service of any third-party processors and will inform you if it does.

2.4. M.L Energy is a company incorporated under the laws of Malta, having company registration number C 92024 and having its registered address at 31, Triq Mastru Gorg Cachia, Handaq, Qormi, QRM 4000, Malta.

2.5. Based on Article 13 of the GDPR, M.L. Energy Malta Ltd. gives notice of the following:

Data of Controller:
Name: M.L. Energy (Malta) Limited.
Headquarters: 31, TRIQ MASTRU GORG CACHIA, HANDAQ, QORMI MALTA
Registration number: C92024
Phone number: 0035699746777
E-mail: info@mlenergy.eu

3. Information That We Collect

3.1. The personal data that we may collect from you is: –

1. Name and Surname
2. Home Address
3. Email Address
4. Mobile and/or Telephone Number

3.2. We use the personal data we may collect from you for the following reasons:

1. Name and Surname – To be able to identify you as the person with whom we communicate; to verify whether we have previously communicated with you; to enable you to create an account on our website (www.mlenergy.eu);
2. Account username – To enable you to create an account on our website; to enable you to use and operate your account on our website; to enable us to be aware;
3. Home Address – To enable us to identify the location;
4. Email Address – To enable us to communicate with you electronically; to enable us to communicate with you about our products, goods and services; to enable you to;
5. Mobile and/or Telephone Number – To enable us to communicate with you telephonically; to enable us to communicate with you about our products, goods and services; to enable you to enable us to communicate with you in relation to the fulfilment of our contractual obligations towards you, including the delivery of products purchased from us.

3.3. Please make sure you obtain the necessary authorisations and consents if you share with us personal data of third-party data subjects other than yourself.

4. How We Use Your Personal Data

4.1. We gather and process your personal data for the following purposes:

1. Registration of Account Purposes: We collect your personal data in order to allow you to register on mlenergy.eu and place orders for goods. This will enable you to initiate purchase orders, store items in your basket and maintain an ongoing customer relationship with us.

2. Provision of Goods and Services: We may also collect personal data to fulfil our contractual obligations towards you in connection with the Company’s activities (processing, shipping, distribution, delivery, of consumables such as soft drinks and energy drinks);

3. Marketing and Promotional Purposes: We will occasionally send you marketing information where we have assessed that it is beneficial to you as a customer and in our interests. Such information will be non-intrusive and is processed on the grounds of legitimate interests.

4. Internal Administration Purposes: For purposes related to internal administration, namely record-keeping and purchase order history

5. Statistical Purposes: We collect and process your personal data for statistical purposes in order to identify appropriate marketing strategies.

5. Basis for Collection of Data

5.1. For the purpose of account registration, the legal basis for the collection of personal data is consent. You may withdraw this consent at any time. However, you should note that without collecting your personal data for the account registration purposes, you will be unable to create an account and subsequently place orders with us.

5.2. For the purposes of providing goods and services, the legal basis for the collection of personal data is contract and our legitimate interest to execute our contractual obligations and your overall interest to receive the goods you purchase from us.

5.3. For the purposes of marketing and promotion, the legal basis for the collection of personal data is consent.

5.5. For the purposes of internal administration, the legal basis for the collection of personal data is legitimate interest and consent.

5.6. For statistical purposes, the legal basis for the collection of your personal data is legitimate interest and consent.

6. Sharing and Disclosing Your Personal Information

6.1. We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this Privacy Policy or where there is a legal requirement to do so.

6.2. You will be informed if the provision of our goods or services necessitates us to share your personal information with third-parties, in which case you will have the option to choose whether you want to continue using our services.

7. Time period of data process

7.1. We keep all of the invoices for at least eight years out of legal obligations. Documents that serve as a basis to our invoices must be kept for eight years.

7.3. Contact data will be kept for one year at most following termination of the relationship.

7.4. Data to fulfil the contract will be kept for five years following performance of the relevant obligations.

8. Cookies

8.1. We use two kinds of cookies: session and persistent cookies. Session cookies are such temporary files, which stay on the user’s device until the end of the logged in session or until the application (browser) is open. Persistent cookies stay present on the user’s device until their stated time limit, or until they are deleted manually. You can manage these cookies at the cookie settings by permission.

8.2. This site uses the following cookies:

8.3. Cookies and personal data: Most cookies do not require personal data for proper functioning. Therefore, in most cases cookies don’t identify the certain user. If we collect personal data with the use of some cookies, we use these data for the sole purpose to ease the use of certain functions for the user. For example, the browser can keep the user’s log in data, or the website can preserve the items in your cart. These datas are stored in a way that no third parties can access them, furthermore, cookie itself doesn’t contain personal data, only the access key to the data stored on the server, in the form of a code.

9. Rights of the Data Subject and Possibilities of Law Enforcement

9.1. As data subject, you enjoy several rights relating to your personal data.

• The right to informed: You have the right to be told in a clear, transparent, intelligible and easily accessible manner how your personal data is being used. From our end, we communicate on this point specifically through this Privacy Policy.

• The Right of Access: You have the right to access the personal data we collect on you.

• The Right to Rectification: You have the right to request us to rectify any inaccurate personal data we hold on you.

• The Right to Erasure: You have the right to request us to delete your personal data. However, please note that this right is not absolute. In some cases, we may be justified to keep personal data which we need to keep (ex. in order to comply with a legal obligation or to enable us to fulfil our contractual obligations).

• The Right to Restrict Processing: You have the right to request that we restrict some of the ways we process your personal data. For instance, you have a right to request that we stop communicating marketing and promotional content.

• The Right to Object: Where the legal basis for processing your personal data is our legitimate interest, you have the right to object to our use of your personal information.

• The Right to Data Portability: You have the right to receive the personal data concerning yourself which you have provided in a structured, legible and readable format.

• The Right to Refuse Automated Decision Making: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

• The Right to Withdraw: Where the legal basis for processing your personal data is consent, you have the right to withdraw such consent at any time.

• Right to go to Court: You have the right to Court against us in case of infringement.

9.2. Feel free to exercise such right by e-mailing our Data Protection Officer on info@mlenergy.eu.

10 Changes to Privacy Policy

10.1 This website may change from time to time and such changes may include changes to functionalities affecting what personal data is collected from you. As such, you are encouraged to visit this page frequently to keep yourself updated changes to this Privacy Policy.